Normally, orders placed will ship in 24 hours other than Saturday or Sunday. But please allow us 1-3 business days to process your order, and all orders are shipped from our office in China.

*International orders will vary depending on the shipping carrier selected at checkout.

You can track your order using our Tracker Order.

You can find your # in the order confirmation email.

Go to your email inbox and look for "Carlinkit". If you can't find it in your inbox, please also check your spam/ promotions folder or email us.

You can email us to change your order within the first 5 hours if your order has not yet been shipped. Keep in mind that most orders during business hours are picked and packed within 5 hours.

Please email us or use our contact page to get in touch.

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location and desired shipping speed/carrier. （Standard Shipping）

But for most countries/regions we provide free shipping, please check our shipping policy for details.

You can also check if free shipping is available in your area by clicking on the option displayed at checkout.

No, you don't need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

Please click on "Login/Register" followed by 'Create An Account' and fill in your personal particulars.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.